The sooner you can contact an attorney in a complex case like a product liability case, the better off you are. There are so many things that can go stale the longer the time goes on. We have to find witnesses. Witnesses move away. Witnesses die. Witnesses forget.
We have to get the product. We have to put on notice anyone else who may be in control of the product or the scene of the incident. Not to spoiliate the evidence. Not to change anything. To let us investigate.
We need to get our engineers in. We need to, depending on what type of case it is, we need to do a prompt investigation. It can mean the difference between winning and losing.